FAQ's
SHOPPING INFORMATION
Hey Babe offers standard and express delivery options within South Africa. Choose your preferred option at checkout for convenience.
Yes, orders over R500 qualify for free standard shipping. For orders below this amount, a flat shipping fee applies.
Log in to your account on the Hey Babe website and navigate to 'My Orders' to view the current status of your purchase.
Contact our customer service team within 48 hours of receiving the product with photos and details. We will assist with a replacement or refund.
Yes, you can change your delivery address within 24 hours of placing the order by contacting our support team for assistance.
PAYMENT INFORMATION
Hey Babe accepts major credit/debit cards, EFT, and popular online payment services like PayFast and Ozow for secure transactions.
Yes, Hey Babe uses industry-standard encryption and secure payment gateways to ensure your payment information is protected.
Currently, Hey Babe does not offer cash on delivery. All payments must be made online through our secure payment methods.
No, Hey Babe does not charge additional fees for using any of the accepted payment methods. The total amount shown at checkout is final.
If your payment fails, please check your card details and available balance. If issues persist, try a different payment method or contact customer support for assistance.
